Sadly one of the most important parts of a retailer’s life is making sure that staff and stock is safe. The job satisfaction that is gained from retail by serving customers and providing a vital service is offset by the fact that some, but not all, will try to steal from you. Shoplifters usually fall into three categories; Mad, Sad and Bad. The first two relate to individuals who are undergoing a personal crisis of some kind and would not ordinarily attempt to steal. The last is the more organised and planned group that likes to target specific items. This is usually items like make-up, razor blades, alcohol and medicines. Many of these goods are resold on the grey market as legitimate.